Dear Friend,
In this situation of national de-escalation due to Covid 19, we inform you that at Stonex we follow our service via online and telephone by all our team.
Since last Thursday, March 12, the teleworking modality was implemented in Stonex in those functions that allowed it. However, since the declaration of the alarm status, both our Technical After-Sales Service and Warehouse are also online and available for those needs that may arise to our customers.
Stonex wants to be responsible with everyone and with its employees and, for this reason, we will continue to be close to you, but from a distance.
We understand that these measures are vital for the improvement of the health situation that our society is going through. For this reason, we transmit to you that:
- Stonex's phone continues to be at your fingertips during the same regular business hours.
- Our Brand Managers, Zone Representatives and Engineering Team continue to offer the necessary support.
- The Technical After-Sales Service will continue to be at the attention of our clients via telephone or email.
- The Warehouse and Logistics Service will be at your disposal by phone or email to cover your needs.
As a company and above all as responsible citizens, we consider it necessary to collaborate with everything in our power to stop the advance of Covid-19 and its impact on society as a whole.
We remain at your complete disposal and we pass on our commitment to all of you to get ahead. With all our hearts, we hope to continue moving forward together.
A big hug,
The Stonex team